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Rebooting Product FAQ

REBOOTING
AND
REMOTE AC POWER CONTROL

BASE UNITS + CONTROLLERS + SOFTWARE = FLEXIBILITY

Welcome to CPS's REBOOTING PRODUCTS Category. CPS is one of the premiere rebooting companies in the industry with thousands and thousands of units installed worldwide. Some of our unique innovations can now be found in other rebooting products throughout the industry.

However, the modular concept of the CPS product line remains unique. It provides unparalleled flexibility in offering a reboot/control system that is just right for you whether it be resetting a pesky broadband modem, server or router or the requirement to control the AC power or a bank of relays at some remote location. Some of the unique product approaches may even provide other ideas that you haven't considered. See TECH TIPS "Proactive Re-booting", "VoIP Re-booting", etc.

The modularly allows you to select only the functions that you need to most economically achieve your objective, for just one or hundreds of target devices... starting at under $38.00 per port for some multi-port units.

Before you begin your product search, decide how you would like to achieve your rebooting/control objective. By:

1. AC Power control (110 - 250VAC),
2. Pressing the reset/power button on the target machine or by
3. Controlling relays.

Then decide how you wish to initiate control:

1. Automatically, Using Free CPS Software Products. See Software.
2. Local RS-232 control (Write your own scripts)
3. Remote access via:
   1. Standard telephone line using the "Ring count Reset" or using a x-RRC Telephone line Touch-tone Controller. TTL level control is also available on some products.
   2. TCP/IP network using the N-RRC network controller or the Serial Net software.
   3. Wireless using the C-RC cell controller and sending text messages.

BASE UNITS
It all begins with a BASE UNIT selection. These are the hardware components (internal or external) that connect directly to the target machines that you wish to control. Normally one is required for each target machine to be independently controlled. However, some BASE UNITS, such as the "Controlled AC Power Strip" or "Relay Concentrator" can support multiple machines. They can also be daisy-chained resulting in systems that can control hundreds of target machines.

In addition to the common practice of rebooting by recycling the AC POWER, some Base Units can PRESS the RESET BUTTON when connected to the reset pins on the motherboard of a PC or push the POWER BUTTON on PCs with ATX style motherboards (see Resetting ATX Motherboard).

Some can also open/close relays or interrupt a data connection that may also carry the power (PoE). The choice is made, by determining the type of RESET or Power Control that you wish to achieve.

You may have several options to meet any of these objectives. To narrow your selection simply scroll through the BASE UNIT Units (below) to find those that have the type of "Control Interface" that you require (RS-232 interface, TelCo "ring count" or TTL). If this is sufficient, then that is all you need.

If you require additional remote control (Touch-Tone, Network IP or Cell) review the CONTROLLERS in the second set of photos below.

The PRODUCT SELECTION CHART way at the bottom may also help in matching the BASE UNITS with the appropriate CONTROLLERS if required.

Note: If you want to Use any of the Automatic Software packages (Heartbeat or Auto Ping) or care to write you own scripts, select a BASE UNIT that has a SERIAL PORT along with the type of Reset/Control that you wish to use.

BASE UNITS

AC 115V   $89.00	AUTOMATIC RING REBOOTER  (ARR) Reboots AC Power on Dial modems (or anything else) that doesn't answer in Six Rings. Most economical. TTL level control also available. INTELLIGENT POWER STRIP Can also be used with Controllers and Switches.
AC 115V   $99.00	AUTOMATIC RING REBOOTER + (ARR+) Adds a serial port and programmable configuration to the Basic ARR. Also compatible with FREE Automatic Rebooting Software.
AC 115V   $115.00	CONTROLLED AC POWER STRIP  (CPS) Outlet Pairs that are separately accessable. Daisy chain up to 10 units. Control with RS-232 serial or CPS Remote Controllers. Lowest cost per controlled devices (under $40.00).
AC 115V	BROAD BAND-AID Keeps your Broadband network up. Proactively reboots your modem/router before you realize it is hung. DSL - CABLE - SATELLITE
Power Strip Family Comparison	New Power Strip Revisions  11/07 Comparison Chart New Internal Touch-Tone Controller Discussion App Notes FAQ
AC 110-250 V   $149.00	UNIVERSAL AC POWER SWITCH (U-X3) Three separately controlled AC outlets with standard IEC 320 connectors for easy installation anywhere in the world. Daisy chain up to ten units together. Local Control with USB or RS-232 (Your script or FREE CPS automatic reboot software). Remote Control with any CPS Remote Controller. Low Cost (under $50.00) per controlled device. - 04/2008
AC 110-250 V   $179.00	AUTOMATIC POWER CYCLE (APC) Network-based Plug and Play AC power control appliance. Automatically RESETS AC power according to PING results. Includes network and RS-232 interface. Also very configurable for Internet, LAN or WAN use. Uses standard IEC 320 connectors for easy installation anywhere in the world. - 06/2007
$59.00  and up	AUTO PUSH BOARD  (APB) Connects to the Power and/or Reset button to automatically "push the button" after a power failure. Also used as an Addressable Reset and/or Power Button Adapter for the Reboot Controllers. Also Serial Port control.
AC 110-250V   $115.00	INTERNATIONAL POWER CONTROLLER  (IPC) AC Power reboot for unattended remote equipment. Reboots over ordinary phone lines or automatically with FREE Software. An RS-232 port provides additional control and configuration modifications. Uses internationally standard IEC connectors that make it easy to use anywhere in the world using locally available PC cables and adapters.
AC 110-250V   $115.00	INTELLIGENT AC POWER NODE  (IPN) Addressable AC power node that can be daisy-chained and controlled by one of the Touch-tone or network Controllers or from the serial port of a local PC. See Software for automatic unattended reboot capability (Windows based). Uses internationally standard IEC connectors that make it easy to use anywhere in the world using locally available PC cables and adapters.
$32.50	RELAY BOX  (RB) Provides dry contact closure from Reboot Controllers or Relay Concentrator. Maximum rating of 30VDC at 1A.
$195.00	12 PORT RELAY CONCENTRATOR - ADDRESSABLE Connects up to 12 Relay Boards or Relay Boxes. Daisy-chain up to 60 Concentrators to control up to 720 relays. Local RS-232 or Remote Access Control.
$125.00  Key $99.00	REMOTE RESET UNIT  (RRU) Caller elects to "push the reset button" on a remote PC. Other calls pass through transparently (Security Key required for line sharing). Connects to the reset connector on the target PC's motherboard.
$15.00	RJ-Cable Assembly A Reset Button Adapter for the Reboot Controllers.
$35.00	RS-232 TELEPHONE LINE ON/OFF SWITCH  (RTO) Uses RS-232 Control Signals to Enable/Disable Telephone Line Connections
$140.00 and up	AB-M X2 Version This is under the Switch Category, but review it for wireless LAN rebooting applications.

REMOTE CONTROLLERS (x-RRC) Provide Remote Control Via:

• Phone line, Touch-tones (several available)
• TCP/IP (network, use any browser or UDP)
• Wireless (Cell)

The Controllers also provide additional features such as:

• Direct commands (ON/OFF/RESET),
• Telephone Line Sharing, (Separate line not required)
• Programmability, (Passwords, delays, ON/OFF times and other timing)
• Secure access, (Passwords)
• Control Windows (Data bases and Browser interface)

The Product Selection Chart below will help you select the proper controller or scroll through the Controllers/Switches below.

CONTROLLERS

RS-232   $85.00	HEART BEAT REBOOTER For WIN 95/98 & NT Servers. Automatically Reboots the Server when it "hangs".
TelCo   $325.00	MULTI PORT REMOTE REBOOT CONTROLLER (MP-RRC) Selection and remote control of up to 8 ports (AC power or reset button reboots) over a single dial line.
TelCo   $195.00	THREE PORT REMOTE REBOOT CONTROLLER  (3P-RRC) Selection and remote control of up to 3 ports (AC power or reset button reboots) over a single dial line.
TelCo   $135.00	SINGLE PORT REMOTE REBOOT CONTROLLER  (SP-RRC) Remote control of a single port (AC power or reset button reboots) over a shared dial line. Popular unit when used with addressable Base Units
IP Network   $169.00	TCP/IP NETWORK CONTROLLER  (N-RRC) Provides access and control over the network for most of the Base Units. Use the Addressable Base Units (IPN or APB) to prorate the cost in multi-device applications.
Cell   $425.00	CELL REMOTE CONTROLLER  (C-RC) Remote control over a GSM cell phone network. Text Message your control commands. RS-232 modem connection, Too.
TelCo   $119.00  Key $89.00	KEY-BASED REMOTE REBOOT CONTROLLER  (K-RRC) Easily, yet very securely, control AC Power or press the reset button on remote equipment out-of-band, over ordinary telephone lines. Other calls pass through transparently (Security Key required for sharing).
TelCo   $89.00	MAX CALL TIMER Limits the duration of modem calls. Disconnects the call and sends a Reset command to an AC powered Base Unit.

SWITCHES

$495.00  and up	MODEM ROUTER SWITCHES  (MRS) Caller can select up to 8 remote modem ports. Access via Touch-Tone or Security Key. Optional remote AC power control.
$225.00  $395.00	FLEXIE TELCO SWITCH  (FTS) Programmable remote selection and control of three ports. Access via Touch-Tone. Optional remote AC power control and reset button reboots. - 04/2006 - 8 PORT Version
$139.00	2C MODEM SELECTOR Caller selects either of two alternate modems via touch-tones. Other calls pass to the default port. Use for home PC access or remote maintenance applications on a shared line. Optional remote AC power control.

SOFTWARE
CPS offers a number of FREE administrative and operational software products to control the Rebooting hardware. The operational software normally requires Base Units with RS-232 ports. If RS-232 ports are not available on the "Control PC", see the USB to Serial Cable adapter. Note that USB is currently being implemented on some Base Units.

Some of the newer "Heartbeat" and "Auto Ping" software can run as an NT service at the remote locations independent of the WAN. They also have e-mail notification. See Software.

For a better idea as to how the Base Units and the Operational Software can be used together review the article Proactive Rebooting under Tech Tips. There are a number of diagrams.

SOFTWARE

FREE

SOFTWARE PRODUCTS COMMANDER - Administrative database used to help manage and configure CPS products. HEARTBEAT - Windows based software that runs on the target machine to automatically reboot externally through the serial port when it hangs. Heartbeat compatible Base Unit is required. Use on Kiosks or single servers. Serial DLL - Provides reboot type program calls to control the serial port. Easy to incorporate reboots into your software if the application hangs. HEARTBEAT-S - Same as above excepts runs as a service + E-mail notification. SERIAL NET - Allows TELNET type messages to be sent to a remote serial port over the network. AUTO PING - Runs as a service on a remote PC to automatically reboot surrounding equipment through its serial port if the return ping(s) fail + e-mail notice. Mix any of the Addressable Base Units.

Note that Automatic Local control and Remote control are not mutually exclusive. They can be used together.

Whatever your requirement, there is sure to be a product or combination to meet your need. Simply scroll through the following BASE UNITs, CONTROLLERs, SWITCHES and SOFTWARE products to find it, then click on it for further information. But, if you can't find it call 1-800-888-0051 and we'll find a way to do it.

CONFUSED  WITH SO MANY OPTIONS? ...Don't be...
The following chart provides an EASY 2 STEP SELECTION PROCESS
STEP 1.	Select the Type of Reset that you wish to accomplish, i.e. AC Power, Reset button, Power Button , Relay or TTL. Then simply select the Base Unit that does it. You may have more than one choice. The Stand Alone Functions and/or Software Functions should make your determination. The functions may be used together. As an example, you could use the Automatic Heartbeat feature and still dial into the unit if it is supported. If the Stand Alone Functions are not sufficient to meet your requirement, or direct remote access is required go to Step 2.

BASE UNITS	Type Reset	Stand Alone Functions	Compatible Controllers
ARR - Automatic Ring Rebooter $79 / 89.00	AC Power 115VAC	Counts Rings (phone line)	A B C D E F H I
CPS - Controlled AC Power Strip $115.00	AC Power 115VAC	*Addressable, Serial Port, Multi-Port, 3 devices	A B E F G I
APC - Automatic Power Cycle $115.00	AC Power 110-250VAC	Auto Pings, Counts Rings (phone line), Serial Port	A B C E G I
IPC - International Power Controller $115.00	AC Power 110-250VAC	Counts Rings (phone line), Automatic Heartbeat, Serial Port	A B C D E F G H I
IPN - Intelligent Power Node $115.00	AC Power 110-250VAC	*Addressable, Automatic Heartbeat, Serial Port	A B E G I
APB - Auto Push Board $59 / 79.00	Reset Button Power Button	*Addressable, Automatic When Power is Restored, Heartbeat, Serial Control	A B E G I
Relay Concentrator $195.00	RJ-Cable Assembly and Relay Boxes	*Addressable, Serial Control, Multi-Port, 12 Devices	A B E F G I
RJ-Cable Assembly $15.00	Reset Button	None - Controller is required	A B C D E F I
RB - Relay Box $32.50	Contact Closure	None - Controller is required	A B E I
RTO - Telco Line ON/OFF Switch $35.00	Contact Closure	Serial Port	G
RRU - Remote Reset Unit $125.00	Reset Button	Key based reset system (phone line), One Key to many RRUs	None
AB-M X2 Version $140 / 150.00	Cable Disconnect/Connect	*Addressable, Serial Control	A B E G I

STEP 2.

Select one of the Programmable Controllers that provide the Additional Functions or the Communication Interface that you require. The Base Units are connected to the Controllers with standard 4-wire phone cables with RJ-11 connectors. Remember, one Controller port can support several of the Addressable Base Units.

CONTROLLERS		Additional Functions	Communication Interface
A.	SP-RRC - Single Port Remote Reboot Controller $135.00	Password, Shares phone line, Programmable, Answers line, Direct ON/OFF control	Telephone Touch-Tone. Manual entry or add to the dial string
B.	3P-RRC - Three Port Remote Reboot Controller $195.00	As above plus 3 Port selection	Telephone Touch-Tone. Manual entry or add to the dial string
C.	MP-RRC - Multi Port Remote Reboot Controller $325.00	As above plus 8 Port selection	Telephone Touch-Tone. Manual entry or add to the dial string
D.	K-RRC - Key Based Remote Reboot Controller $119.00	Highly secure, Automatic, Shares phone line, Direct ON/OFF control	Telephone/Security Key $89.00 One Key to Many K-RRCs
E.	N-RRC - Network Remote Reboot Controller $169.00	Use any browser, Menu selection, Direct ON/OFF control	TCP/IP, UDP
F.	Heart Beat ReBooter $85.00	Self administrating, Auto senses when system hangs	Serial Port
G.	Use your PC as a controller	Commands are supplied. Also see SOFTWARE	Serial Port
H.	Max Call Timer $89.00	Limits the duration of modem calls	Telephone Line
I.	C-RC - Cell Controller Wireless $425.00	Password, Use any GSM SIM card, RS-232 Connection	Text Messages and CID Commands
* To prorate the cost of the Controller, you can connect Multi Port Base Units or multiple Addressable Base Units to each port of any compatible Controller. * For additional ideas on how the addressable products may be used see the article Proactive Rebooting under Tech Tips.

Computer Peripheral Systems, Inc.
5096 Bristol Industrial Way, Suite B
Buford, GA 30518
Sales
1-800-888-0051
8:30 AM - 5:30 PM EST
Technical Support
(770) 945-0643
8:30 AM - 5:30 PM EST
Fax
(770) 945-9342
E-Mail
sales@cpscom.com